Cancellation, Shipping and Refund

CANCELLATION

Once your order is placed and paid for we will not be able to cancel it unless special circumstances. Only we can make a decision If the cancellation of order is possible in every single case.

To make sure that you are satisfied with the product you receive, please inspect the contents as soon as your order arrives. Since we use third party delivery services, we take no responsibility for damages during transit.

We are not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered.

SHIPPING

We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier.  We ship all our goods in 48 hours.

 

REFUNDS

As our products are perishable, all food sales are final. All refunds will be at the discretion of the service teams at orgTree.

For more information, please contact us at harvest@kiru.store.